Privacy & Cookies

Privacy & Cookies Policy

Last revised: 28th December 2018.

This policy (together with our terms of use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.booost.life (our site) you accept and consent to the practices described in this policy.

The website is hosted and administered by C 2 Zero Limited (company number 5121702), a limited company registered in England and Wales whose registered office is 2nd Floor, Hygeia House, 66 College Road, Harrow, Middlesex HA1 1BE.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

For the purpose of the General Data Protection Regulation ((EU) 2016/679) (GDPR), the data controller is C 2 Zero Ltd (we, us or our) of 2nd Floor, Hygeia House, 66 College Road, Harrow, Middlesex HA1 1BE.

Questions, comments and requests regarding this policy are welcomed and should be addressed to info@booost.life.

Privacy

Categories of individuals

We may collect information from:

  • Companies featured on this website or the booost app, who log in to their account on the website or app to update and maintain their company page.
  • Public visitors browsing the website for information, or to view company details.

Information we may collect

  • Information you provide: This includes information you supply when you register on our site, subscribe to our service, make a comment on a news article, participate in a survey or enter a competition, or correspond with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, business details and financial and credit card information.
  • Information we collect about you: With regard to each of your visits to the Website we may automatically collect the following information: technical information, including the IP address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full URL clickstream to, through and from the Website (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
  • Information we receive from other sources: We may receive information about you if you use any other website we operate or other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical services, analytics providers and search information providers) and may receive information about you from them.

How your information is collected

We use different methods to collect data from and about you including through:

Direct interactions. You may give us certain information by filling in forms or by corresponding with us by the Website, the booost life app, post, phone, email or otherwise. This includes personal information you provide when you:

  • create an account on our website;
  • create or maintain an account on the booost life app;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.

How we use the information we collect

We will only use information held about you when the law allows us to. Most, commonly, we will use information held about you in the following ways:

Information you give to us: We will use this information:

  • to correspond with you;
  • to enable registered users and subscribers to manage their contact details, view current subscription details and change log-in details;
    for Companies, to display details about your business on the Website. These may include your business name and address, e-mail and web address, and the products and/or services you offer. You may edit or request removal of such information at any time;
  • to carry out our obligations arising from any contracts entered between you and us [or between you and a third party using the booost life app] and to provide you with the information and services that you request from us;
  • to provide you with information about other goods and services we offer [or that third parties offer] on the Website or the booost life app that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you by the Website. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data or follow the instructions to unsubscribe in the relevant communication;
  • to notify you about changes to our service;
  • to ensure that content from the Website and the booost life app is presented in the most effective manner for you and for your computer or other device.

Information we collect about you: We will use this information:

  • to monitor usage of the Website in light of your subscription to ensure you gain value from it and enable us to develop new products and services which may benefit you;
  • to allow you to participate in interactive features of our service, such as the find a shop search function, when you choose to do so;
  • to administer the Website and booost life app and for internal operation, including trouble shooting, testing, research and as part of our efforts to keep our site safe and secure;
  • for data analysis and statistical purposes, such as measuring visitor numbers to the website, popular pages etc;
  • to improve the Website and the booost life app to ensure that content is presented in the most effective manner for you and for your computer or other device.

Information we receive from other sources: We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

Purpose/Activity

 

Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and grow our business)
 

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Disclosure of your information

We may share your information including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • Analytics (Google Analytics) and search engine providers that assist us in the improvement and optimisation of the Website and/or the booost life app. Special care is taken to ensure no personal information such as names, email addresses, or any similar personal identifiers, or data that permanently identifies a particular device such as a mobile phone's unique device identifier is sent to any third party.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any contract between us or other terms on the Website; or to protect us, our customers or others.

How we store and protect your data

Refer to section 5 of the retailer terms and conditions and section 11 of the consumer terms and conditions

Your rights

The GDPR gives individuals the following rights when it comes to processing your personal information:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • In some cases, the right to data portability.
  • The right to object.
  • Rights in relation to automated decision making and profiling.

You must opt in to agree for your data to be shared in certain ways by checking certain boxes on the forms at the point of data collection. You can change your contact preferences at any point in your booost account.

You can exercise your rights at any time by contacting us at info@booost.life.

If you have a concern about the way we are handling your information you have the right to raise a concern with the Information Commissioner's Office (ICO)

Links to other websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes to this privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Cookies

The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. By continuing to browse the Website, you agree to our use of cookies.

What are cookies and how do they work?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer when you access our site. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our site.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.  

Our site uses the following cookies for the specified purposes:


 

Name

 

 

Purpose

 

Further information

cookies_accepted
To record if a user has accepted the use of cookies on this website.  Expires after 1 year.

No personal information is stored in this cookie.

PHP session cookie

PHPSESSID

 
To store a simple message when a form is submitted that can be displayed on a different page.

For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.

When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry.

Expires when the browser is closed.

No personal information is stored in this cookie.


Google Analytics

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To:

  • Distinguish unique users;
  • Throttle the request rate;
  • Remember the number and time of previous visits;
    Remember traffic source information;
  • Determine the start and end of a session;
  • Remember the value of visitor-level custom variables.

These help us measure and improve the performance of our site.

Google stores the information collected on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google.

These cookies expire between 10 minutes and 2 years after they are set.

For more information visit Google Analytics.


 

All cookies used on the Website are 'first party' cookies, meaning they can only be read back from the Website. We do not use 'third party' cookies which would permit other websites to read or access information set by the Website.

Controlling or deleting cookies

Depending on which web browser you use it is possible to control how cookies are used or to delete existing cookies from your computer. You can find instructions on how to control the use of cookies or delete cookies from your computer on the About Cookies website or on the ICO website.

Please remember that if you delete or restrict cookies you may not be able to experience the full benefit of some of the features and services the Website has to offer. If you have any further questions about how we use cookies, please contact us.