Direct Debit

Direct Debit

Direct Debits can now be set up online in addition to the original postal method. All the normal Direct Debit safeguards and guarantees apply.

No changes in the amount, date or frequency can be made without notifying you at least 10 working days in advance of your account being debited.

In the event of any error, you are entitled to an immediate refund from your bank or building society.

You have the right to cancel a Direct Debit Instruction at any time by writing to your bank or building society. Please also notify us.

In order to set up your Direct Debit Instruction online you will need to answer the following questions and provide us with your bank account details.

* Please confirm that you hold a UK bank / building society account and you are the account holder.

* Please can we confirm that you are the only person required to authorise debits from this account?

All fields marked * are compulsory


If you have answered 'No' to either of these questions you will need to complete a paper Direct Debit Instruction. Please click here to download a Direct Debit Instruction.

Alternatively contact us and we will post you a paper Direct Debit Instruction for you to complete and return.